Terms and Conditions

Effective Date: [7/30/2024]

Welcome to QuantaDefend. These Terms and Conditions (“Terms”) govern your use of our website and services. By accessing or using our services, you agree to comply with and be bound by these Terms. Please read them carefully.

1. General Information

Company Name: General Business Entity L.L.C.
Doing Business As (DBA): Quanta Defend
Business Address: Our team works virtually and we’re located in Los Angeles, California
Contact Information: support@quantadefend.com

2. Website Information

Website Purpose: QuantaDefend provides cybersecurity consulting and implementation services, including risk assessments, network security, incident response, compliance audits, penetration testing, and security training.
Target Audience: Our services are aimed at individuals, businesses, government entities, and healthcare organizations.

3. User Terms

User Responsibilities:

• Users must use our services only for lawful purposes and in accordance with these Terms.
• Users must not engage in any activity that could harm our systems, compromise security, or disrupt the integrity or performance of our services.
• Users are prohibited from attempting unauthorized access to our systems or any data not intended for them.

Account Creation:

• No account creation is required as our website primarily provides information and allows users to request quotes or support.

4. Service and Product Information

Service Descriptions:

• QuantaDefend offers a range of cybersecurity consulting services tailored to meet the specific needs of each client.

Pricing and Payment Terms:

• Pricing is project-based. Clients must submit a request for a quote or support ticket for evaluation and estimation of costs.

Refund and Cancellation Policies:

• Refunds are provided based on the specific terms agreed upon for each project. Cancellations must be made in writing. Refund eligibility will be determined on a case-by-case basis, considering the nature of the services already rendered.

5. Legal Compliance

Privacy Policy:

• We collect personal information such as name, email, and phone number when users request a quote or submit a support ticket. We comply with all relevant privacy laws, including GDPR, CCPA, and federal healthcare compliance regulations. Detailed privacy practices can be found in our Privacy Policy.

Cookie Policy:

• Our website uses cookies to enhance user experience and track website usage. Users can control cookie settings through their browser. Continued use of our site indicates consent to our cookie policy.

6. Dispute Resolution

Governing Law:

• These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles.

Dispute Resolution Process:

• Any disputes arising out of or in connection with these Terms shall be resolved through binding arbitration in Los Angeles, California, in accordance with the rules of the American Arbitration Association. Each party will bear its own costs of arbitration, including legal fees.

7. Limitations and Liabilities

Liability Limitation:

• To the fullest extent permitted by law, QuantaDefend shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from your use of or inability to use our services.

Indemnification:

• You agree to indemnify and hold QuantaDefend harmless from any claims, damages, losses, liabilities, and expenses (including legal fees) arising out of or related to your use of our services, violation of these Terms, or infringement of any third-party rights.

8. Modifications and Termination

Changes to Terms:

• We may modify these Terms from time to time. Any changes will be communicated via email to our clients. Your continued use of our services after such changes constitutes acceptance of the new Terms.

Termination:

• We reserve the right to terminate or suspend your access to our services at any time, without notice, for any reason, including, but not limited to, breach of these Terms. Upon termination, your right to use our services will immediately cease.

9. User Rights

Access to Information:

• Users have the right to access the personal information we hold about them. Requests for access should be submitted via our support page or directly by email.

10. Contact Information

Support and Complaints:

• Users can submit support tickets or email us directly at support@quantadefend.com for assistance or to file complaints.